What is your after-sales service?


Machine to your company, We will provide on-site training to ensure that the machine can be used.we provide 1 year warranty. If the warranty period is only a simple problem, we can help the user to solve it through remote guidance; if there is a problem in the gun head and the user can't solve it, please send the gun head back to our company. The gun head can be sent back to your company in one working day. In special cases, we adopt a 24-hour response mechanism in China. After the warranty period, we take the same after-sales method, but need to bear additional related costs. The machine provides telephone after-sales service for life. We have many agents abroad, they can also provide relevant information services.

What is your minimum order quantity?


For Auto cable tie tools, MOQ:1 pcs. For Nylon cable tie,MOQ:1 000 000 pcs,if you can pay the transportation expense, we can send to you with 1000pcs(one bag)

What's your payment term?


Usually, we request 100% by T/T in advance, balance to be paid before shipment